 |
| Q:
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How can I get a
replacement Instruction Manual for my product? |
| A: |
You can download an instruction manual from this web site.
Go to the individual product page and click on the link for
a PDF file. |
| Q:
|
Do I need to register
my product to validate my warranty? |
| A: |
Registering your product allows us to better service your
needs in the future. Consult the product insert that came with
your product for the specific warranty information for the product
you purchased. To register your product, complete the information
on the Registration page on this web site. |
| Q:
|
How often should
my monitor be calibrated? |
| A: |
Your blood Pressure monitor uses solid state sensors which
are calibrated and fixed during the manufacturing process. Under
normal use conditions they will not require recalibration. If
you feel that the device has been abused or that it is no longer
working properly, please contact Customer Service for instructions
regarding servicing your monitor. |
| Q:
|
How do I know if
I have the right size cuff? |
| A: |
Measure you upper arm at a point mid way between your elbow
and shoulder. The cuff on the DS1902PV monitor will fit arm
circumferences between 9” and 17”. Most people
will fit within this range. If you're arm size is greater
than 17” your monitor will give readings that are higher
than actual.
The DS-400PV monitor comes with two (2) cuffs; the Med. cuff
fits arms from 9” to 13” in circumference. The
Large cuff fits arms from 13” to 17”.
The wrist monitor fits wrists between 5” an 8.5”
.
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| Q:
|
How does the monitor
measure blood pressure? |
| A: |
All of the Prevention blood pressure monitors use the oscillometric
method of measuring blood pressure. Each time your heart beats
it causes a surge of blood to flow through your arteries.
When the cuff of the monitor is applied against your artery
and inflated, this surge can be detected by a special sensor
as a very small change in cuff pressure. The monitor applies
a specialized mathematical algorithm to the information it
collects during the measurement cycle to derive your diastolic
and systolic pressure values and displays them on the digital
display. Unlike the mercury column or aneroid gauge commonly
used in your doctors office, an oscillometric monitor does
not need a stethoscope to listen to the pumping sounds.
|
| Q:
|
What is a “Normal”
blood pressure reading? |
| A: |
Your blood pressure is constantly changing throughout the
day. It can even vary over a period ofjust a few minutes.
So you should not think of a specific number for your blood
pressure. The World Health Organization (WHO) developed the
following blood pressure classification. This is only a general
guideline, you should consult your physician to determine
what is optimum for you.
| Optimal |
systolic less than 120mm Hg |
diastolic less than 80mmHg |
| Normal |
systolic less than 130mmHg |
diastolic less than 85mmHg |
| High Normal |
systolic between 130 and 139 |
diastolic between 85 and 89 |
| Stage 1: |
Mild Hypertension |
140 to 159mmHG |
90 to 99mmHG |
| Stage 2: |
Moderate Hypertension |
160 to 179mmHG |
100 to 109mmHG |
| stage 3: |
Severe Hypertension |
180 or greater |
110 or greater |
|
| Q:
|
My readings are
different than what I get at the doctor’s office. How
can I be sure my monitor is working properly? |
| A: |
You may be suffering “white coat hypertension’,
where you experience elevated readings while at your doctors
office. It may also be a perfectly normal variation. Your
blood pressure is not a static number; rather it varies throughout
the day. You're blood pressure is also affected by normal
daily activities such as eating, drinking caffeine, physical
activity or anxiety. These can cause your blood pressure to
change quite a bit. Try taking your blood pressure at around
the same time each day after resting comfortably for 5 –
10 minutes in a quiet place. You can also bring your monitor
along to your next visit and have the nurse or doctor do some
comparison measurements. Take several reading with both methods
for comparison. Because of the different methods used, the
first measurement should be taken with your monitor.
|
| Q:
|
What should I do
before taking a measurement? |
| A: |
Don’t take a measurement immediately after physical
activity or during stressful times. You should rest comfortably
in a quiet place for 5 minutes prior to your measurement.
Avoid eating, smoking or drinking , especially caffeine, for
at least 30 minutes before your readings.
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| Q:
|
How long should
I wait between repeated readings? |
| A: |
The process of taking your blood pressure causes constriction
of your arteries. By waiting between readings, the arteries
are allowed to return to their normal condition. It is recommended
that you wait at least 5 minutes between readings.
|
| Q:
|
What does it mean
when I get the irregular heartbeat detection indicator? |
| A: |
The flashing heart icon means that the monitor detected
an irregular pulse rhythm during the measurement process.
This can be caused by something a simple as body movement
or talking during the measurement. If it is displayed frequently
and you have remained still and silent during the measuring
process, it may be an indication of an irregular pulse or
arrhythmia, a potentially serious condition. You should consult
with your doctor.
|
| Q:
|
I keep getting an
error message “Err-1”. What does that mean? |
| A: |
Moving or talking during the measurement will cause you
to get this type of error code. You should remain still and
quite during measurement.
|
| Q:
|
My blood pressure
is different each time I take it. Is my monitor working properly? |
| A: |
Your blood pressure is not a static value and can be different
each time you take it. It can be affected by many things including
exercise, movement during measurement, talking, eating, smoking,
drinking(especially caffeine) or a full bladder. You should
try to take your blood pressure at around the same time each
day, first thing in the morning and again in the evening.
Rest for about 5 minutes before measuring and use correct
posture; seated with your back supported and feet flat on
the floor. |
| Q:
|
What is the correct
posture for taking a measurement? |
| A: |
The preferred posture is seated at a table in a straight
backed chair with your feet flat on the floor. Using an arm
cuff, make sure the cuff is located properly on the upper
arm and the forearm is extended naturally and supported by
the table. Do not tense your arm or clench your fist.
If you are using a wrist cuff, raise your hand across your
chest with your fingers extended toward your opposite shoulder.
This will place the monitor at approximately the center of
your chest at the height of your heart. Keep your arm and
hand relaxed.
Do not talk or move during measurement.
|
| Q:
|
Can I place the
arm cuff over a shirt to take a measurement? |
| A: |
The monitor can work properly with the cuff placed over
a light weight shirt or sweater. If you roll or push up a
sleeve make sure it is not restricting circulation in your
upper arm as this can prevent getting an accurate reading.
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